Matt was a firefighter. He'd made a schedule to come to the studio and I'd asked him when he did and found he was a fireman. Just getting him to gear up changed his demeanor. Suddenly, there was a moment as he recalled his last fire call and the focus and dedication was right there in his eyes.
The essential part of the process is having the conversation in the first place - getting to know and understand the person and their goals. And listening.
My best work happens when I work with people who are interested in exploring new ways to see themselves. Taking the time to look for glimpses, unplanned moments, small digressions - often are most rewarding in the end. It's a cooperative process.
